How we work

How we work
We like to get down to business. So here’s a rundown of how we go about it.

The right person does the job
Our people specialise in specific areas of the law. We don’t have jacks-of-all-trades.
We have experts. Because we want to give you best advice, you’ll deal with a lawyer who specialises in exactly the area of expertise that you need.

We keep you posted
You need to know what’s going on, even when nothing is – sometimes deliberately.
So instead of having to guess what we’re up to, we’ll tell you. Regularly. We appreciate that even a quick phone call or short email can go a long way.

We tell it like it is
You need to know the facts and understand what our advice means, so you can make the best decision. We cut the flannel and give you legal advice coupled with common sense. If we don’t think you’re going to win, we tell you. We’re not interested in wasting your money: we want you to know where you stand and come back to us next time.

No surprises
All too often, the biggest surprise you get from a law firm is the bill. Not at BTMK.
We give you an upfront estimate or fixed fee, and we’ll tell you straightaway if there’s likely to be any variation.

Fighting your corner
No one wants a fight. Arguments cost money. But sometimes, when the other side won’t listen, you’ve got to take the gloves off. When it comes to protecting your interests, we won't hold back.

Know the law, know your market, know you
We’re local. We put you first. You’re one of us. So we get to know you and we only advise in areas of law that we know about.

We understand the economics, finances and pressures of business. So we handle your affairs from a commercial stance – keeping the costs in check and the end in sight.

“It really helps that when we speak, I don’t need to spell out to Tony what I need – we understand each other and talk the same language.”

“We benefit from Sean’s excellent local contacts, for example with estate agents and the local authority’s planning team, and his understanding of our way of doing business, which is more commercially-minded than standard public sector thinking.”