Since the introduction of the statutory dispute resolution procedures in 2004 employers are under an obligation to adhere to a statutory minimum standard when dealing with an employee’s grievance.

This essentially involves compliance with a three step procedure. Failure to deal effectively with an employee’s grievance can leave an employer with a disgruntled member of staff, or worse a financial penalty if the employee goes on to successfully pursue a claim in an Employment Tribunal.

Currently Tribunals can award employees enhanced compensation of up to 50% where an employer has failed to follow the three step procedure. We can offer advice and assistance to employers at all stages of the grievance procedure, including the provision of a written procedure, assistance at meetings and with the drafting of letters to the employee.