Every employer should have a procedure for dealing with complaints from employees regarding their work.

Since the introduction of the Statutory Dispute Resolution Procedures in 2004 employers are under an obligation to adhere to a statutory minimum standard when dealing with an employee’s grievance, which involves compliance with a three step procedure.

Currently Tribunals can award employees enhanced compensation of up to 50% where an employer has failed to follow the three step procedure. For advice on pursuing a grievance or drafting a grievance letter please contact our team.